– Privacy Policy –

The Institute for Luxury Home Marketing has created this privacy statement to demonstrate our firm commitment to privacy for our members and users of our website. This privacy statement may change at any time. Any changes will be posted on this page. Please contact us with any questions, comments or concerns.

The Institute for Luxury Home Marketing
12221 Merit Drive, Suite 1018
Dallas TX 75251

The Institute for Luxury Home Marketing (ILHM) is committed to your privacy and security, and wants to provide you with the best possible online experience. We want you to understand what types of information we gather from you, how this information is used and safeguarded, and how you can control its use.

What information is collected from me?

The types of information we collect from you will vary, depending on how you use our Web sites. It's possible to browse our sites without submitting any personally identifiable information ("personal information") at all, but if you choose to take advantage of some of our products and services, you may be asked to provide information such as a user name and password, your real name, e-mail address, phone number, address, and-for certain e-commerce transactions-your credit card information. Whenever we ask for this kind of information, we strive to provide a link to this Privacy Policy to help you understand how your personal information will be used before you decide whether to disclose it.

In addition to the information you choose to submit, our systems are set up to gather certain anonymous data to help us better understand how our sites are being used and how we can improve them. This automatically gathered data includes your computer's IP or "Internet Protocol" address, statistics about how visitors navigate through our sites and information provided through the use of "cookies" (which are described in more detail below).

How is my information used?

The use of your information depends on the context in which it is collected. Therefore, pay special attention to the categories below that relate to the features of our sites that you wish to utilize. Also be aware that ILHM may at times be legally compelled to disclose certain information, by means such as subpoenas or court orders.


These are small files that we send to and store on your computer so that we may recognize it as a unique machine the next time you visit our sites. Our cookies are used for three reasons: (1) to keep track of your information for your own convenience; (2) to help us optimize your online experience by altering our content depending on your particular needs or browsing patterns, and to provide you with advertisements, products and services of interest to you; and (3) to help us understand the size of our audience and their traffic patterns within our network. Some of our advertisers and third-party ad servers may also utilize their own cookies. Also, companies offering products or services through our sites may use their own cookies.

Referral Directory

As a member benefit, The Institute for Luxury Home Marketing provides its' members with a referral directory of all Institute Members in good standing The online directory is accessible to both members and the public at large. The copyrighted ILHM membership directory is provided for your personal use for the exclusive purpose of identifying ILHM Members who can provide professional services. Any other use of the directory or information obtained from the directory, including reproduction, display, downloading or retransmission, in whole or in part, without the express written permission of ILHM is prohibited. The information provided in the directory is believed accurate, but is not guaranteed by ILHM and the ILHM disclaims any liability arising out of the use of this directory. ILHM Members may opt-out of having their contact information appear in the member directory on the MyMembership>Edit page in the Members Only section of the Member website, or by contacting Member Services at (214) 485-3000 or member_services@luxuryhomemarketing.com.


Our sites allow you to use many helpful tools, such as My Market Graphs, and others. These tools are for your benefit, and the information you submit when you use them (typically impersonal data) is not disclosed to anyone or used for any purpose other than to provide you with the service you're seeking.

Solicited Information

You may occasionally see contests, surveys, and other features of our Web sites that ask you to provide us with information. When you choose to respond to these requests, the information you offer may be used for several reasons. These include the uses set out in the Registration section, above. They also include providing information to third parties as necessary for prize fulfillment and other aspects of any contest or similar offering. If we are going to use your personal information for any other purposes, we will notify you of that purpose and give you a chance to opt out before responding to our survey, contest form, or other request, or to not respond to or participate in the survey, contest or other request.

User-Initiated Communication

Our Web sites enable you to send e-mail to us or to third parties. Whenever you choose to initiate these kinds of communication with us, or anyone else, you may expect to be contacted in return. Use your own discretion when deciding whom to contact.


If you participate in any referral service we may offer, we will use the information you submit to determine which of our participating professionals may be able to serve your needs. We may then forward your name, contact information, and other responses to our sign-up form to the selected professional(s), who may then contact you using that information. Any information that you provide may also be used by us in accordance with the uses set out in the Registration section, above.

Automatically Gathered Data

The information gathered automatically by our system-such as your computer's IP address, the kind of browser you're using, and a record of your navigation through our site-may be used by ILHM so we can understand how to make our sites convenient and useful to our audience. In addition, we may share this information, in aggregate form, with third parties, and our current and potential advertisers so they can know how to present their ads more effectively.

Collected Data

We may link information collected from you through various means, including information collected automatically and through the use of cookies and registration information, or other personal information you provide to help us offer content, advertisements, products, and services that are most likely to appeal to you, and this information may also be shared among other, related ILHM websites. In addition, we may share this information, in aggregate form, with our current and potential advertisers so they can know how to present their ads more effectively.

What choices do I have regarding the use of my information?

Reading this Privacy Policy should help you understand how any information you share with us might be used. If you feel concerned about any of these uses, you might elect not to participate in certain services, features, or products that we offer. We will never collect personal information about you without your knowledge, so the decision whether or not to share this information is completely up to you.

How do I "opt-out"?

You also have the ability to terminate e-mail correspondence from us at any time. You will either be given the chance to opt out of direct mailings when you disclose your e-mail address to us, you can simply use the unsubscribe function, or contact us with a removal request.

If you feel concerned about the cookies that are sent between our computers and yours, you may, through your Web browser, either choose to reject them automatically, or have your computer prompt you before accepting them. Generally, this is done by selecting the appropriate cookies setting on your Web browser, usually found in "Internet Options" or "Preferences." Please note, however, that some of our features and services depend on the use of cookies. Therefore, you will be unable to take advantage of those features if you choose not to accept cookies.

How can I access and change my information?

Access to your personal information and the ability to change it are available at the Members Only > MyMembership section of the luxuryhomemarketing.com website.

How is my information protected?

This site has security measures in place to protect the loss, misuse and alteration of the information under our control.

Whenever personal information about you is stored on our computers, that information is password-protected from unauthorized access or use. In addition, this information is kept only on servers that are located behind a "firewall," which makes their contents inaccessible to outside users.

Use of Member's E-mail Address

Your e-mail address will only be used within ILHM. We do not sell or rent e-mail addresses to anyone outside ILHM. If you wish to be removed from our e-mail mailings, please call our Member Service department at (214) 485-3000 or e-mail member_services@luxuryhomemarketing.com.

Contacting Us

If you have concerns about our privacy practices, contact us at:
The Institute for Luxury Home Marketing
12221 Merit Drive, Suite 1018
Dallas TX 75251
(214) 485-3000