Website Terms and Conditions

1. Terms

By accessing this web site, you are agreeing to be bound by these web site Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trade mark law.

2. Use License

Permission is granted to temporarily download one copy of the materials (information or software) on The Institute for Luxury Home Marketing's web site for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

• modify or copy the materials;
• use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
• remove any copyright or other proprietary notations from the materials; or
• transfer the materials to another person or "mirror" the materials on any other server.

This license shall automatically terminate if you violate any of these restrictions and may be terminated by The Institute for Luxury Home Marketing at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

3. Access

Access to the "Members Only" section of this website, and other password protected pages is limited to active members in good standing.

4. Disclaimer

The materials on The Institute for Luxury Home Marketing's web site are provided "as is". The Institute for Luxury Home Marketing makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, The Institute for Luxury Home Marketing does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet web site or otherwise relating to such materials or on any sites linked to this site.

5. Limitations

In no event shall The Institute for Luxury Home Marketing or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on The Institute for Luxury Home Marketing's Internet site, even if The Institute for Luxury Home Marketing or a The Institute for Luxury Home Marketing authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

6. Revisions and Errata

The materials appearing on The Institute for Luxury Home Marketing's web site could include technical, typographical, or photographic errors. The Institute for Luxury Home Marketing does not warrant that any of the materials on its web site are accurate, complete, or current. The Institute for Luxury Home Marketing may make changes to the materials contained on its web site at any time without notice. The Institute for Luxury Home Marketing does not, however, make any commitment to update the materials.

7. Links

The Institute for Luxury Home Marketing has not reviewed all of the sites linked to its Internet web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by The Institute for Luxury Home Marketing of the site. Use of any such linked web site is at the user's own risk.

8. Site Terms of Use Modifications

The Institute for Luxury Home Marketing may revise these terms of use for its web site at any time without notice. By using this web site you are agreeing to be bound by the then current version of these Terms and Conditions of Use.

9. Governing Law

Any claim relating to The Institute for Luxury Home Marketing's web site shall be governed by the laws of the State of Texas without regard to its conflict of law provisions.

Payment, Shipping, and Return Policies

1. Registrations for Training Classes and Events

Refunds, Cancellations, and "No Shows"

Cancellations received at least FOURTEEN (14) calendar days prior to the event are eligible for a FULL REFUND of the registration fees, minus a $50.00 PROCESSING FEE.

Cancellations received at least THREE (3) calendar days prior to the event are eligible for a 50% REFUND of the registration fees. The remaining 50% of the registration fees can be held as a CREDIT towards another class or event.

Cancellations received less than THREE (3) calendar days prior to the event and "no shows" are NOT ELIGIBLE FOR REFUNDS, but 50% of the registration fees can be held as a CREDIT towards another class or event.

In the event that The Institute cancels a course, it will fully refund all fees collected, or at the registrant's option, apply the credit for another Institute course of equal or greater value.

Satisfaction Guarantee

If you successfully complete one of our training classes and aren't happy, tell us at the end of the program. Your money will be refunded within three (3) business days, no questions asked. Notification of dissatisfaction must be within 12 hours of the successful completion of the course.

2. Product Returns and Refunds

Products purchased may be returned for a full refund if returned within thirty (30) days of purchase in new condition.

3. Payment Policy

Credit Card Charges

Your credit card will be charged when you place your order. If we are not able to fulfill your order for any reason your credit card will be refunded.

Payment Security

You can shop online with us with confidence. We have partnered with Authorize.Net, a leading payment gateway since 1996, to offer safe and secure credit card and electronic check transactions for our customers.

The Authorize.Net Payment Gateway manages the complex routing of sensitive customer information through the credit card and electronic check processing networks (see an online payments diagram). The company adheres to strict industry standards for payment processing, including:

• 128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions.
• Industry leading encryption hardware and software methods and security protocols to protect customer information.
• Compliance with the Payment Card Industry (PCI) Data Security Standard.

Your sensitive credit card and/or financial data is never stored on our servers. All such data is handled directly by Authorize.net, and is secured to the highest standards.

For additional information regarding the privacy of your sensitive cardholder data, please read the Authorize.Net Privacy Policy (http://www.authorize.net/company/privacy/).

www.luxuryhomemarketing.com is registered with the Authorize.Net Verified Merchant Seal program.

Mailing Address For Checks

The Institute for Luxury Home Marketing
1409 S. Lamar, Suite #215 Dallas TX 75215

4. Shipping Policy

We strive to ship all orders within one business day.

Domestic Shipping

There is no additional charge for shipping domestic product orders. We use the following carriers to deliver our orders, depending on the nature of the order and the destination:

• USPS
• UPS
• FedEx
• DHL

International shipping

For international orders, the rate charged for the shipping of your order is based on the weight of your products, and your location. We will work with you to determine the best method of shipping.