– Meet the Staff –

Laurie Moore-Moore, Founder

The founder of The Institute, Laurie Moore-Moore, has been in the residential real estate business for 40 years. She has sold luxury real estate, managed a large real estate office, and has run two divisions of the nation’s third largest real estate company.

Laurie is also co-founder of REAL Trends, Inc. (an industry communications and research firm). She has spoken widely in the industry, founded and managed multiple brokerage company CEO-strategy groups, trained tens of thousands of luxury home agents, and is a board member of a Fortune 1000 company.

She is also the author of the book “Rich Buyer, Rich Seller! - The Real Estate Agents’ Guide to Marketing Luxury Homes.”

Amanda Hammer, Director of Product & Member Services

Amanda Hammer came to The Institute in 2008 after having worked in a marketing capacity at a boutique real estate firm. Over the years of working alongside Laurie and Waco tirelessly, Amanda has touched and managed every aspect of the Institute – from member services, training course management, product management, host relationship management, national brand relationship management and more. As Director of the Institute she continues to echo the voice, business model and needs of luxury real estate professionals globally. Amanda has an indisputable sense of ownership in maintaining the highest level of experience for all who interact with the Institute, she relentlessly upholds the integrity of the CLHMS designation, and is passionate about the needs and concerns of all of the Institute members. Her dedication, drive and intimate knowledge of the luxury segment bring a unique perspective and thoughtful vision. Amanda holds a dual B.A. in Communication Studies and Art/Graphic Design from the University of Iowa.

Debbie Linzenmeyer, Training & Operations Manager

Debbie is an experienced operations and project manager with key strengths in areas such as integrated marketing, brand management, writing/editing, and events management. Debbie came to The Institute after four years at Fossil Group, where she served in a Global PR and Events Marketing role. She led the ground-up development and communication of globally integrated PR, Events, and Social Media strategy to include guidelines and standards rolled out to the global regions’ brand marketing leaders. Prior to Fossil, Debbie managed and coordinated all aspects of trade show planning and operations for the Luxury Home Furnishings and Gift/Accessories Industry at the Dallas Market Center. Debbie is driven by her integrity, attention to detail, and passion for relationship and people-centric approach to all aspects of life and business. Debbie graduated with honors from Framingham State University in Massachusetts with a B.A. in English.

Regena Bradley, Member Services Coordinator

Regena Bradley came to The Institute with many years of experience in New Home Construction and Real Estate as well as having owned her own business. Having herself been involved in all phases of Real Estate, she understands the importance of competency, communication, and outstanding customer service and has an unparalleled empathy to meet the personal needs of our members. She loves helping people and providing a positive experience to all and believes customer service is still the most important ingredient for a successful business or relationship. Regena’s core values and priorities are rooted in faith, family and treating everyone with the utmost respect.

Jill Duncan, Member Services Coordinator

Jill came to the Institute with experience in the hotel and hospitality industry as well as having run her own massage business on the side. Jill is tirelessly diligent in all areas of her life and work and brings enthusiasm and spunk to every interaction with our Members. She enjoys interacting with each and every Member to make certain they are utilizing all their Member Benefits & Resources and lives with the “second mile” mindset…working tirelessly to go the extra mile in all of her interactions.

John Housewright, Products Coordinator

John understands that team success comes from managing our operations and services with efficiency and reliability. John approaches each product delivery service with integrity, responsibility, and loyalty. He creates value for The Institute’s Members by providing an exceptional service and believes that a focus on delivering results is an essential principle inherent in our business’ relationships. When John is not at work, he is a passionate musician. John graduated from University of North Texas with a Bachelor’s in Integrated Studies in 2013.

John Oakley, Products Coordinator

John is responsible for product coordination which includes package delivery and logistical services for The Institute. He is focused on creating a distinctive customer value by innovating the packaging, shipping, and renewal communications with our Members. He delivers solutions that matter to our Members and strives to guarantee all shipments stay aligned with the company’s business vision and strategy. Through his attention to detail and his knack for building organizational and inventory process, John ensures that The Institute’s business flows and offers a best in class service delivery model. John is a passionate artist and loves building and creating, having his work displayed at local shows and galleries. John earned his bachelor’s degree in Art at Washita Baptist University.